Category: Reviews

WordPress Doesn’t Want Honest Reviews

Business / Reviews / Software / Technology / Websites

WordPress (Automattic) has blocked and banned me before for writing reviews that weren’t positive about a plugin or theme. (Kinda sounds like fascistbook, right?) And now they’ve done it again when my review was very simple and clear – that a plugin doesn’t mention that it’s VERY limited unless you upgrade to their paid version. Of course I support developers making money on the code they write – but bait and switch should have gone out with greasy car salesman and wide ties. So why does WordPress think …

AVOID Using Verizon Business

Business / Customer Service / Reviews

DO NOT USE Verizon Business! The current year is 2015. Websites and technology has been an integral part of business for at LEAST 20 years now. Yet this year, in setting up a Verizon Business SIP / VOIP line has been one of the most challenging, frustrating, and annoying processes I have dealt with in a long time. First – their “Resources” or “FAQs” are ALMOST useless. They refer to other processes, but don’t link to those processes. And when you search for those processes or words in …

You Can’t Use PayPal Anymore, or, How to Kill a Small Business

Business / Customer Service / Reviews / Technology

In late 2015, I launched MouseMingle.com – the dating site for Disney fans. A few weeks ago, PayPal banned MouseMingle from processing payments with no notice – effectively killing my small business. Why did PayPal choose to kill my small business? Your guess is as good as mine. Why would I say that? Because the official message on my PayPal dashboard says that I’m “in violation of PayPal’s Acceptable Use Policy.” The problem is, PayPal’s Acceptable Use Policy says nothing about wholesome websites helping people connect and (hopefully) fall …

FAIL: Scott’s RV in Vancouver, WA

Automotive / Business / Customer Service / Reviews

Scott’s RV, Vancouver, WA 115 SE Ellsworth Rd, Vancouver, WA 98664(360) 882-3444https://scottsrvvancouver.com/ Everyone has bad days. Some people have bad weeks. Their cat just died. Their spouse left them. Their boss yelled at them… but there’s no excuse to repeatedly F-bomb a customer over a lost sale. Sadly, that’s what happened to me at Scott’s RV in Vancouver, WA yesterday. I’ve been researching RVs for several years, trying to understand storage, maintenance, RV park costs, tires, shower sizes, water tanks, and all the things you need to know …

Citibank “customer service”

Business / Customer Service / Reviews

Another not-so-good experience with another company. This time, Citibank. I’ve had an American Airlines credit card with Citi for YYYEEEAAARRSS… but in the past many years, I’ve only kept the card because of one of the features – virtual account numbers (“VANs”). Citi allowed me to sign into my credit card account, generate a virtual credit card number – with an amount and length of time before it expired. It was designed for buying things online… especially at merchants that might not be as trusted as others. I …

Wahoo’s Las Vegas… a disappointment

Business / Customer Service / Reviews

So sad :( Wahoo’s is in my top 15 favorites food joints. And coming from Southern California, I’ve been to MANY of their locations. This was my first time at Wahoo’s in Las Vegas. When I walked in, the place was *EMPTY*. On a Sunday night. I ordered a #1 – one fish taco, black beans, white rice (same thing I ALWAYS order.) I got my digital receipt at 8:00p on the dot… It took 14 minutes to get ONE fish taco, black bean, white rice. (8:14p is …

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