I do *love* that banks will decline charges on your card when they think the charge is fraudulent. It has the potential to save me a lot of time, and save the bank a lot of money. Of the 20 or more times I’ve had it happen in my life when my card was ‘on hold’ because of unusual spending, it’s never been a terrible inconvenience, considering the work they are doing on the back-end to help protect us both. I recently got a short survey from Chase …
This article is intended for small to medium sized businesses and non-profit organizations with limited or no experience with technology and the internet. If you have someone you consider to be your “tech person”, consider reviewing this document with them to get their opinions on each point. If they aren’t very familiar with each point, you may want to have a second “tech person” person involved in decision making to make sure your decisions are well planned and understood. The points below are laid out in order of …
I recently took Uber across a San Francisco bridge, which cost the driver $4 in cash. Cash that I don’t carry. Cash that I can’t add to a tip in the Uber app. I apologized to the driver (he wasn’t upset in the slightest and fully expected to pay the bridge toll.) It surprised me that the Uber app doesn’t recognize that I went through a toll and automatically add it to my fare – especially considering that Uber charges my a ‘safe rider fee’ separately from the …
I’m a huge fan of Uber. But, I also know they take a huge percentage of each fare (I’ve heard from Uber drivers as much as 30%.) However, I also understand websites and technology and the costs to run such businesses, so when I see $1.65 fee on top of an $11 fare – of which Uber gets 20-30%, it makes me click on the link next to the ‘Safe Rides Fee’ line item. Here’s their reason for charging that fee: I WAS CHARGED A SAFE RIDES FEE …
I recently left my headlights on and killed my car battery. It’s not the first time I’ve done that. That’s why I carry jumper cables in my trunk. Cables are great – when someone will give you a jump. This most recent time was the last straw though… it was 98° in Anaheim and I was on the top-deck of a parking garage at the Anaheim Convention Center. Apparently the Anaheim Convention Center isn’t as concerned with helping guests as Disneyland is… when I asked if they could …
Wi-Fi is everywhere now, that’s obvious. You can even get internet access on the plane – for a price. So that’s what’s next for the Happiest Place on Earth – Disneyland. If you’ve been to Disneyland in the past 5 years, you know it’s getting almost impossible to get a good cellular signal where there are upwards of 60,000 in the park. So, just like JetBlue, Southwest Airlines and Virgin America, Disneyland needs to spend the money, install a crazy-powerful wifi setup that covers 100% of Disneyland – …
