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Review: Petersen Automotive Museum

Oct 13 2017

Review: Petersen Automotive Museum | DaveTavres.com**To Petersen Automotive Museum: If you do see this, do NOT respond to *ME* – respond to all of the people who try to come to the museum who have to park blocks away**

Review: Petersen Automotive Museum - FAIL | DaveTavres.comOn Wednesday, October 11, 2017 at about 11:15a, we got to the Petersen Automotive Museum – with our internet-purchased tickets in hand – but were turned away from the parking garage. On a WEDNESDAY at 11 am. How is that possible? Because the Petersen Automotive Museum doesn’t hold parking for patrons of the museum. Apparently, they don’t even hold enough parking spaces for people who have purchased regular admission tickets AND Vault tour tickets the day before arriving.

Instead, the Petersen Automotive Museum wants museum visitors to park… well, anywhere you can find a spot on the street. However, there is very little street parking near the museum. After spending $125 million on the renovation, they chose to ignore paying customers so that they could rent out their parking to nearby office buildings.

On this day, there wasn’t a big car show, or movie screening, or special guest. This was a normal Wednesday morning. And even though the Petersen Automotive Museum has 3+ parking levels, they sadly forgot WHY they have a parking garage in the first place – for the people who want to go to the museum! And for those who say this is a “public parking garage”, I see no signs that say that, and I the parking tickets have Petersen Automotive Museum logo printed right on them. And if it IS a “public parking garage”, the Petersen Automotive Museum needs learn how to negotiate with the city to get enough parking to serve their customers.

Petersen Automotive Museum parking is ATROCIOUS!! | DaveTavres.comDuring our Vault tour, there was a total of 8 visitors. Most of the group had to be 60+ years old, but NONE of the other visitors were able to park in the MUSEUM PARKING GARAGE, because they garage was ‘full’, so they had to walk several blocks to get there. And this isn’t a tiny garage either. A guestimate, using Google Earth images of the garage, is that there are over 700 parking spaces in the garage – but apparently there aren’t enough for paying customers.

Yes, I completely understand that there is money to be made by renting parking spots to nearby businesses – but when you inconvenience the people who want to come visit YOUR business, you’ve completely missed the point of customer service.

How can the Petersen Automotive Museum fix this problem?

A few incredibly simple ideas come to mind:

  1. Look at the number of tickets and Vault tours that have been purchased online and hold AT LEAST that many parking spots.
  2. Look at the data from their daily ticket purchases to come up with an educated guess based on how many tickets are usually sold on a Wednesday (or Monday, or Tuesday, or Wednesday, etc.) and hold that number of parking spaces for Museum visitors.
  3. Sell parking tickets online along with the admission and Vault tour tickets – then hold that number of parking spaces (yes, I know this is repetitive, but if the Petersen Automotive Museum ever does see this, they may not understand the simplicity of these ideas without pointing out the obvious.)
  4. Install parking counters like MANY malls in Southern California, to display how many spaces are actually available, since we saw SEVERAL open parking spots as we walked through the garage to get to the entrance.

 

I’ve been to the Petersen Automotive Museum many times and I’ve never been so upset with them. Most people drive a long way to get to the Petersen, so having to hunt for parking blocks away from the Museum just exacerbates the frustration of LA traffic. In the future, I’ll be sure to share this story with anyone who is even thinking about visiting the Museum, being sure to tell them that it’s not worth the trouble. Just go to one of the many other car museums and experience in the Los Angeles area.

 
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Posted in Automotive, Business, Customer Service, Reviews, Reviews

 

BTTF Numeral GRAFIX

Sep 26 2017

BTTF Numeral GRAFIX - v01 | DaveTavres.comThe “BTTF Numeral GRAFIX” watch face is based on a promotional watch that was sold for the release of “Back to the Future Part II“.

It features the digital watch font, where the current hour is displayed around the face, and the current minute is in the center. The colors are taken right from screen-grabs of the time circuits in BTTF. The face is also pretty low power, with an OPR of just 2.3%.

Download “BTTF Numeral GRAFIX – v01” here.

BTTF Fan Magazine Ad | DaveTavres.com

BTTF Numeral GRAFIX - v01 | DaveTavres.com

 
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Posted in Watch Faces

 

Archer

Sep 26 2017

Archer watch face - v01 | DaveTavres.comThe “Archer” watch face was inspired by the opening sequence of the “Archer” TV show.

The font on the watch face is the exact same font that’s used in the video intro for the show, and the hands are cleaned-up screen-grabs from the video as well.

There’s nothing special about v01 of this watch face.

Download “Archer – v01” here.

Archer Intro | DaveTavres.com

Archer watch face - v01 | DaveTavres.com

 
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Posted in Watch Faces

 

DeLorean Speedo

Sep 26 2017

DeLorean Speedo Watch Face - v01 | DaveTavres.comThe “DeLorean Speedo” watch face was inspired by the speedometer of the DeLorean dashboard.

The numbers on the face are the same font as used on the DeLorean speedometer, and the hour & minute markers are the same shape and color of the mileage marks on the speedo.

Download “DeLorean Speedo – v01” here.

DeLorean Speedometer | DaveTavres.com

DeLorean Speedo Watch Face - v01 | DaveTavres.com

 
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Posted in Watch Faces

 

MoviePass – Better Than a Gym Membership

Sep 16 2017

MoviePass – Better Than a Gym Membership | DaveTavres.comI love business. Especially small business. And I love to see ideas grow from a couple of people at a kitchen table, to something that goes viral. And I especially love seeing one type of business plan applied to something that looks completely different (but actually isn’t.) That’s MoviePass.

MoviePass is a month-to-month membership site that (now,) lets you watch an ‘unlimited’ number of movies in the movie theater for the low monthly price of… $9.95. Yes – less than the price of a single ticket. With e-ticketing, or a physical card, you can go to a surprising number of theater chains to see any standard movie (standard means no 3D, no IMAX, no D-BOX, etc.) So, what’s the catch? Read on… But for the moment, look at MoviePass as being basically the same idea as Netflix or a monthly membership to Planet Fitness.

Discount theater tickets | DaveTavres.com

HOW is it the same as a gym membership or a streaming video service? I’m sure there’s a technical, economics term for it, but in regular words – people are more likely to pay for it and not use it, than those who pay for it and over-use it. At $10 per month, most people don’t think twice about that “small” amount of money being automatically charged to their credit card. Especially since the average cable bill in the US pays over $100 per month. Add on to that, Netflix at $10/mnth, Hulu at $8/mnth, and anywhere from $20 to $150 per month on a ‘subscription boxes‘, plus the daily Starbucks charges. Most people just don’t think about such a “small” amount of money for something they thought was a good idea one day – but often forget about the next. And just like that gym membership people sign up for but don’t use, they keep charging your card each month until you cancel it. Brilliant! Charging you for a service that you rarely use. That’s money in the bank – for the business.

Sure, there are people like me who will get every penny’s worth of using MoviePass, but I’m unusual. And just like how Expedia and Kayak and Orbitz and Travelocity and Priceline work, I’m pretty sure that MoviePass is just buying “tickets” in bulk, at a good discount from these chains around the Country, then letting you grab the seats (or tickets) if there’s any left for that movie. It seems to have worked for the travel companies. And there’s lots of hotel rooms and airline seats that get purchased but never sold, because the those online sites have done the detailed math to figure out how to charge just the right amount to make a good profit.

MoviePass... like Orbitz and Planet Fitness | DaveTavres.comAnd, along with copying a couple of good business plans, MoviePass is also ‘assured’ cooperation from the theater chains, because the movie theaters are losing a lot of money to home entertainment systems (and lots of awful movies getting made!) As long as the box office sales are down, theaters will happily sell those otherwise empty seats to MoviePass. I’m just wondering how long before Priceline and Orbitz ‘copy & paste’ their algorithms for plane tickets, to the movie theater tickets and cash in there too – or, until people start dropping MoviePass because they only have “3 tickets” for ‘that’ movie at ‘that’ time. When subscribers figure out that they aren’t getting their moneys worth because there’s no inventory, even though they’re paying the monthly fee, they’ll be searching for “how to cancel my account.”

Well, until that happens, I’ll give them $10/mnth and take advantage of a good, ‘new’ idea. Let’s just hope it’s not as difficult and frustrating to cancel MoviePass, as it is to cancel your cable subscription.


UPDATE – November 1, 2017

Okay, it took 30 days to get my card. But, considering that they got SLAMMED, that’s cool.

And I’ve now used it 4 times… and each time it was flawless. When I parked – but before I get out of the car – I “check in” on the mobile app. It says I have 30 minutes to make the purchase. I get to the window and tell them which movie and I swipe my “MoviePass MasterCard”; the charge goes through, and I get my ticket. (I even get the ‘loyalty points’ when they scan my loyalty app!)

I’m going to take an updated guess to what I wrote above though. Now, I’m thinking they are NOT buying seats in every theater – I think it’s just a numbers game. I think MoviePass has figured out how to ‘put money in my account’ – that is, my ‘MoviePass MasterCard” – to cover the cost of a standard movie at the theater I’m going to. And since I have to ‘check in’ to that theater/movie, they know how much the ‘standard’ ticket costs.

I think the ‘numbers game’ they are playing is just like I said above… like a gym membership. While *I* may use it 2-4 times a month, I think they’re betting that a large percentage of people will sign up and only use it once a month… or less… which leaves the money ‘in the bank’.

So, I’m pretty sure that I could ‘check in’ to ANY movie in the app and pay for it with the card, since the theater doesn’t send movie details in the credit card transaction.

I’d still say this is a worthwhile membership (while it lasts.) If you use it just ONE TIME per month, you’ve already saved money (at least for movies in LA, since standard tickets are $12-$16 each.)

Sign up here – www.bit.ly/JoinMoviePass

 
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Posted in Business, Technology, Websites