Capital One Bank says they have “delivered” four “bill pay” checks, but the people have never received the checks. When asked how they know the checks were delivered, they told me they had delivery tracking on the checks. However, they cannot, or refuse to give me the tracking numbers – which means, they are lying....
I was scrolling through someone’s social media timeline and noticed they had a lot of selfies. The idea popped into my head that this is where actual AI (not NLP / Natural Language Processing, that people are CALLING AI) could be used – even if just for fun. Remember the videos of people who have...
I grew up in Southern California, and spent a lot of time at Disneyland as a kid. After spending many years in software development at places like Microsoft and Sony, I started my own technical consulting business, which gave me the flexibility to work at Disneyland for fun as an adult. During my time at...
When USAA doesn’t care about their customer’s credit cards being used for fraud, it concerns me. I’m not surprised anymore by bad customer service, but I AM surprised when a financial institution doesn’t care about fraud. In this case, I’ve got a customer (or fraudulent scammer) trying to use a credit card with a different...
I’ve been searching for a local or regional marketing consultant to hire, to put together a marketing plan. To me, the most obvious place to me to find that person is LinkedIn – the social network for business. To my great disappointment, of the more than 60 profiles I opened for people listed as “Marketing...
Here’s a very simple Twitter feature that could make a huge difference in the quality of Twitter. It’s unlikely Elon Musk will ever see this but here’s hoping that someone will pass it along. Over the years I found that way too many fake, spam, and fishing Twitter profiles follow my account. I assume they’re...