Small business and technology

I started in the software and technology world in 1995 doing tech-support for a software product called “Internet in a Box”. The job consisted mainly of taking phone calls to help customers who bought the software, to install it on their Windows 3.1 computer, configure their modems, or update their modem strings, to get connected to the Internet. By 1996 the Internet had become more open for the public but it still wasn’t “easy” to get connected. Internet in a Box was revolutionary in the same way TiVo …

How to stop Smartphone theft…

A recent article on CNET titled “Android, Windows Phone to add kill switch to thwart theft” missed the point on how to actually stop Smartphone theft. The article talks about Google, Microsoft and Apple adding a ‘kill switch’ to phones to "…remove all data and information in the event their devices were stolen." That’s great, but it doesn’t actually stop theft. As an Android user, the ability to remotely find, lock and wipe my phone gives me great confidence that my data is safe(r) than if there were …

When podcasts go mainstream

If you have a car, you have a radio. If you have a radio, you probably listen to music, talk radio, news and/or sports. By the mid-1960s, radios were standard equipment in new cars. Today, it’s almost standard to have a USB or other MP3 player connection – or at least a auxiliary input jack to plug other devices into your car’s sound system. What’s missing though is the digital end-to-end solution that terrestrial radio provides. By that I mean that you turn on your car radio and …

Hashtag Database

In 2010 when I first wrote about QR codes, several friends say, ‘nah, they won’t take off’. I’m sure people said the same thing about hashtags. Well, hashtags will soon be included on packaging for major brand products, just like QR codes. #Hashtags are more than common now and there are dozens of websites that promise to give businesses ‘tracking data’ to determine how popular a tag is – in other words, see just how many people passed along the message that was trying to be conveyed. Facebook …

Combine your cash gift cards

Over the years I’ve gotten a number of ‘cash’ gift cards (Visa, American Express) which, unlike a store gift card from Starbucks or Target, act like debit cards. They have a cash value that you can use anywhere. What would often happen is, I’d use part of the balance on the card, but leave some remainder. I’d forget about the card or I just didn’t want to deal with using multiple cards when paying for a purchase. Eventually I’d take the card(s) out of my wallet and they’d …

Netflix bait-and-switch?

I’m a HUGE fan of Netflix. I started with them around 1998, when they only offered DVDs. They were the first major player in what became the streaming video market. Today, I looked up a movie I’ve wanted to see – “Due Date”. When I did the search on Google, the page on the left is what came up… when I hovered over the movie poster, the “Play” icon was displayed, with the text “Start Your Free Trial to Watch”. Once I signed in, I went to play …

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