Tag: failure

NEVER buy digital licenses from Microsoft

Customer Service / Microsoft / Technology

I’ve just spent three days talking to Microsoft “Technical Support”… often called “HELPLESS desk,” trying to activate Windows 10 Pro. Why? Because late last year, we upgraded from Windows 10 Home by using the “Microsoft Store” application in Windows. HUGE mistake! Why? Because when you pay for licenses through the Microsoft Store, they apply the digital license to your Microsoft account – but you do NOT get an actual product key… which means, if you have any problem, you have to spend HOURS on the phone with helpless …

Spectrum Cable Hopes to Gouge Customers

Business / Reviews

As a long-time customer, who’s in the middle of packing for a move, I called Spectrum to schedule a service stop (like I did with electricity, gas, phone, etc.) but Spectrum has decided that they now will NOT schedule service cancellations. You must call Spectrum Cable back on the day you want to cancel. If it was easy to get through the gauntlet of agents, maybe it wouldn’t be so bad – but they don’t WANT to make it easy. I attribute this to the idea that Spectrum …

AVOID Skadate! – Lack of tech support

Business / Customer Service / Marketing / Reviews / Software / Technology

Skadate – AVOID THEM! Sadly, I started a website using the Skadate software, and it has been a nightmare from day 1. LOTS of people have complained about Skadate. I’m not the first. BUT, the most people I can steer AWAY from Skadate, the better. They operate under the name "Skalfa LLC" as well. One of the *ONLY* redeeming things about Skadate / Skalfa, was the customer community forum. There were THOUSANDS of entries with hundreds and hundreds of solutions to the countless problems Skadate has… and today, …

Microsoft Stores – Have some stock!

Business / Customer Service / Distribution / Hardware / Marketing / Microsoft / Websites

If you’re Home Depot or Best Buy, I can understand running out of stock on items. It happens. Businesses can only carry so much debt when ordering products from suppliers. It’s understandable that Best Buy might only have 50 iPad 2’s in stock at a given store. Home Depot could run out of 3/4 in. HD Maple Plywood, as they only order it once every 6 months and don’t sell much of it. Let’s look at the Apple Store. Sure, Apple only makes and sells about 50 products, …

Back to Top